Support

How can we help?

Contact GradeMY for help with a storefront scan, report, account access, or website subscription.

Need help applying a finding?

Prepare a website fix brief for your developer or request an assisted implementation scope review. Site access is discussed only after the work is agreed.

Email support

Write to matthewjmcbridejr+grademy-support@gmail.com. Include the scan ID and the email address on your GradeMY account when relevant. Do not send passwords, payment-card details, or private customer information.

For account and scan-data access or deletion requests, see the GradeMY privacy policy.